New EU legislation makes hearing loops mandatory!
28-08-25
New European accessibility legislation comes into effect
The European Accessibility Act (EAA) has been in effect since June 28, 2025. This new law requires manufacturers and installers to make digital products and services accessible to people with disabilities. This includes ticket machines, payment terminals, check-in kiosks, intercom systems, self-service checkouts, and even public address systems.
For systems with audio functionality (such as intercoms or voice-activated terminals), this means they must now be equipped with integrated induction loop technology. This allows hearing aid users to communicate clearly and without disruptive background noise.
Important:
- New installations must now comply with the law.
- Existing systems have until 2030 to be upgraded.
What are loop systems?
An induction loop is a technology that has been around for over 50 years and still works extremely reliably.
- The hearing aid contains a small coil that captures the magnetic field of the loop and converts it directly into sound.
- As a result, the user hears only the desired voice or message, without distracting ambient noise.
- For years, loops were primarily used in churches, theaters, crematories, and ticket offices, but thanks to the EAA (European Association of Audiologists), they are now also mandatory in modern applications such as kiosks, terminals, and intercoms.
About Contacta
Contacta is a British manufacturer with over 50 years of experience in loop systems and voice transmission solutions. Their technology is used worldwide in ticket counters, kiosks, churches, theaters, hospitals, and transportation hubs.
With reliable and innovative systems, such as the Portable InfoLoop™, Contacta offers accessible communication solutions that perfectly comply with the new European accessibility legislation.